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Tidio
verified 16d agoAI·0132 · support · by Tidio · 88k saves
Tidio pairs live chat with the Lyro AI agent that answers customer questions and automates support for small businesses.
Best for: Small businesses adding AI chat + support.
Strengths
- Free tier
- Easy setup
- Lyro AI agent
Watch-outs
- Limits on free plan
Honest pricing
- Pricing model
- FREEMIUM
- Real cost, typical use
- ~$29 / mo
- Cost to get listed here
- Free · promoted from $49
- Launched
- 2013·09
Is Tidio worth it?
Tidio launched in September 2013. It's built for small businesses adding AI chat + support. What it does best: free tier.
Budget about $29 a month if you use it like most people do. The free tier is real, so you can try it on your own work first. The catch: limits on free plan.
We checked this listing 16d ago. Still weighing it up? Put Tidio head to head with something else, or describe your task and let AI Match cut the field to three.
Common questions
- How much does Tidio cost?
- About $29 a month in practice. That's the plan people actually land on, not the cheapest one on the pricing page.
- Does Tidio have a free tier?
- Yes, and it's a real one. You can do proper work on it before deciding whether the ~$29/mo plan earns its keep.
- What is Tidio best for?
- Small businesses adding AI chat + support. Tidio pairs live chat with the Lyro AI agent that answers customer questions and automates support for small businesses.
- What are the downsides of Tidio?
- The ones we list: limits on free plan. None of them are dealbreakers by themselves. They're what people tend to run into a week or two after signing up.
- What are the best alternatives to Tidio?
- Closest matches in the catalog: Fin by Intercom, Gorgias, Ada. All priced the same way, so you can compare what they really cost rather than what they advertise.
- Is the Tidio listing up to date?
- Last checked on 2026-07-18: price, features and the link out. Leave a listing longer than a week and it loses its verified badge until someone looks again.