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Gorgias
verified 13d agoAI·0129 · support · by Gorgias · 78k saves
Gorgias centralizes store support across channels and uses AI agents to auto-answer and resolve common customer questions.
Best for: E-commerce brands centralizing support.
Strengths
- E-commerce focused
- AI auto-replies
- Channel unification
Watch-outs
- Ticket-based pricing
Honest pricing
- Pricing model
- PAID
- Real cost, typical use
- ~$50 / mo
- Cost to get listed here
- Free · promoted from $49
- Launched
- 2017·03
Is Gorgias worth it?
Gorgias launched in March 2017. It's built for e-commerce brands centralizing support. What it does best: e-commerce focused.
Budget about $50 a month if you use it like most people do. No free tier, so month one is your trial. The catch: ticket-based pricing.
We checked this listing 13d ago. Still weighing it up? Put Gorgias head to head with something else, or describe your task and let AI Match cut the field to three.
Common questions
- How much does Gorgias cost?
- About $50 a month in practice. That's the plan people actually land on, not the cheapest one on the pricing page.
- Does Gorgias have a free tier?
- No. Gorgias is paid-only, at roughly $50 a month for normal use.
- What is Gorgias best for?
- E-commerce brands centralizing support. Gorgias centralizes store support across channels and uses AI agents to auto-answer and resolve common customer questions.
- What are the downsides of Gorgias?
- The ones we list: ticket-based pricing. None of them are dealbreakers by themselves. They're what people tend to run into a week or two after signing up.
- What are the best alternatives to Gorgias?
- Closest matches in the catalog: Fin by Intercom, Ada, Sierra. All priced the same way, so you can compare what they really cost rather than what they advertise.
- Is the Gorgias listing up to date?
- Last checked on 2026-07-21: price, features and the link out. Leave a listing longer than a week and it loses its verified badge until someone looks again.
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