Mixdesk
verified 21d agoAI FEATUREMixdesk is AI customer service software that keeps TikTok and LINE in the same inbox as WhatsApp, Instagram, Telegram, email and web chat, so AI agents and staff share each conversation.
Best for: Support teams handling customers across several messaging apps and languages who want one shared inbox.
Strengths
- Many messaging channels
- Unlimited seats on free plan
- Free plan available
Watch-outs
- AI needs $199 Pro plan
- AI model vendor undisclosed
Honest pricing
- Pricing model
- FREEMIUM
- Real cost, typical use
- ~$49 / mo
- Cost to get listed here
- Free · promoted from $49
- Launched
- 2026·09
Is Mixdesk worth it?
Mixdesk comes from and launched in September 2026. It's built for support teams handling customers across several messaging apps and languages who want one shared inbox. What it does best: many messaging channels.
Budget about $49 a month if you use it like most people do. The free tier is real, so you can try it on your own work first. The catch: aI needs $199 Pro plan.
We checked this listing 21d ago. Still weighing it up? Put Mixdesk head to head with something else, or describe your task and let AI Match cut the field to three.
Common questions
- How much does Mixdesk cost?
- About $49 a month in practice. That's the plan people actually land on, not the cheapest one on the pricing page.
- Does Mixdesk have a free tier?
- Yes, and it's a real one. You can do proper work on it before deciding whether the ~$49/mo plan earns its keep.
- What is Mixdesk best for?
- Support teams handling customers across several messaging apps and languages who want one shared inbox. Mixdesk is AI customer service software that keeps TikTok and LINE in the same inbox as WhatsApp, Instagram, Telegram, email and web chat, so AI agents and staff share each conversation.
- What are the downsides of Mixdesk?
- The ones we list: aI needs $199 Pro plan; aI model vendor undisclosed. None of them are dealbreakers by themselves. They're what people tend to run into a week or two after signing up.
- What are the best alternatives to Mixdesk?
- Closest matches in the catalog: Fin by Intercom, Gorgias, Ada. All priced the same way, so you can compare what they really cost rather than what they advertise.
- Is the Mixdesk listing up to date?
- Last checked on 2026-09-30: price, features and the link out. Leave a listing longer than a week and it loses its verified badge until someone looks again.
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